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Customer Service
On-line Contact

E-mail: sales
Tel : +86 0755 8527 6869
Fax: +86 0755 8527 6511

 

After sale service

About delivery

1. Customer use their own delivery account:
If you want to use your own delivery account, we will contact your delivery company and tell you the cost and delivery detail. We will start production once we receive your confirmation.

2. Delivery time:
Lead time=producing time
Suntop circuits can send our product world wild, delivery time (the time spend on pure delivery), delivery company such as Fedex or DHL, delivery to EU or American, only need 1~3 working days, by sea need 12~30 days, by air (EMS) usually take 6~15 working days. To unpopular destination may charge extra and cost more time.

After sale service

We are committed to meet your requirements and provide high quality service and products. If a problem does occur we will work with you to resolve it. If you receive your PCBs and find that it is not satisfactory you have two options: request for a re-run on your PCB order or request a refund.
Request Steps
1. Contact us about the defect within 1 week upon receiving the parts.
2. Send a digital photo and description of the defect.
3. Suntop circuit QA engineer will review your request and if the parts are non-conforming per customer specifications or IPC-A600, IPC-6012 class II revision, we will process your request.
4. Upon your approval, we will address the problem and re-run your order based on the original order request. There will be no additional charge.
5. If you qualify for a refund, we will refund 100% of your order amount, not including shipping costs.

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Copyright: Suntop Circuit Tech (HK) Co., Ltd.   ICP:粤ICP备16044062号-1   E-mail:sales
Address:First Floor, BuildingE, second Caowei industrial Zone, Hangcheng Street, Baoan District, Shenzhen City